Episode 5. Five Lessons for Better HR, Part 3: Setting Behavioral Expectations

Sometimes, it's not enough "that" the job gets done, but "how" it gets done.

In this third part in a five-part series on how "Better HR" can (and should) help your business, Jendiscuss how clearly defined and communicated mission and value statements should guide your expectations regarding employee behavior.

Video Breakdown:

1. 0:28 How "Better HR" can (and should) help your business: Part 1 & 2 Recap

2. 1:28 Part 3 Intro: Setting employee expectations from a behavioral standpoint

3. 2:15 Use clearly-stated values to set behavioral expectations of employees

4. 3:26 What are the most effective ways to communicate behavioral expectations to employees?

5. 5:00 How to deal with a high-performing employee who is a behavioral liability

6. 5:25 The effect a poorly-behaved employee can have on morale

7. 6:05 Behavioral expectations are useless if they're not enforced

8. 6:37 The importance of regular, productive, employee reviews

9. 6:55 Part 4 Preview

10. 7:08 Takeaway: Use your company's mission & value statements to be purposeful about setting behavior expectations

11. 7:45 How an experienced HR consultant (like Emily) can help you write a clear, concise, and compliant employee handbook