Episode 4. Five Lessons for Better HR, Part 2: Defining Roles & Expectations
Clearly defining roles and expectations in your business is key, and an essential first step to optimizing your people-resource. The steps you take in this area will help set the stage for you to do a better job attracting, managing, and retaining your key talent.
Emily Martin of Ally HR Partners and Jennifer Strait of Complete Payroll present the second episode of a five-part series on what "Better HR" can (and should) mean for your business.
Video Breakdown
02:35 Importance of structuring your business
03:39 Identifying "seats" within your business, and what they're accountable for.
05:15 TIP: Don't create seats/roles around people, create roles that work for your business as a whole.
05:46 Q: How do I create/revise seats when I already have people in place?
06:59 Defining roles sets clear expectations. "Clear is Kind" - Brene Brown
08:10 Defining roles is an ongoing, ever-evolving process
09:13 Be sure to define YOUR seat as a leader as well
09:29 Defining & communicating roles should be your managers' #1 accountability
10:32 HW: Think about your company structure, define roles, and their accountabilities
